Wholesale & Corporate Orders

Our mission is to create an innovative dessert destination offering premium-quality baklava, Dubai chocolates, and signature sweets, while honoring the heritage and flavors of the UAE.

• Using premium ingredients and expert craftsmanship
  
• Providing exceptional service at every interaction
  
• Continuously evolving our flavors and presentation
  
• Fostering a collaborative work culture
  
• Practicing responsible sourcing and using eco-friendly packaging

• Maintain a friendly, professional, and respectful attitude
• Follow Dubai Municipality’s food safety rules
• Wear your uniform and name badge at all times
• Be punctual – arrive 10 minutes before your shift
• Avoid using mobile phones while on duty (except in emergencies)

With warmth! Always say:

“Welcome to Dubai Sweet Factory! How can we sweeten your day?”

• Share the story behind our sweets

• Offer samples like chocolates or baklava
  
• Resolve concerns with professionalism and offer solutions

• Classic, Pistachio, Chocolate-Hazelnut, Rose-Infused
  
• Camel Milk Chocolate, Gold-Dusted Truffles, Chocolate-Dipped Dates
  
• Chocolate Kunafa, Baklava Cheesecake, Luqaimat Sundae
  
• Arabic Coffee, Saffron Tea, Pistachio Latte, Baklava Shakes, Lemonade

• Store ingredients correctly (e.g., chocolate at 18°C)

• Follow recipes and portion sizes
  
• Make sure every dessert is presented beautifully
  
• Keep work areas clean and sanitized

• Wash hands every 30 minutes or after handling raw food
• Always wear gloves, hairnets, and masks
• Use FIFO (First In, First Out) when using ingredients
• Sanitize surfaces every 2 hours